Three Rules of Engagement for Successor Development in Succession Planning
In The Dance of Business Successor Development, we described the three phases of teaching and mentoring successors. In Phase 1, owners lead, and successors follow. In Phase 2, owners and successors alternate the lead, and in Phase 3, successors lead, and owners follow. The trickiest part of the dance is Phase 2 because when successors begin to assume greater levels of responsibility, they make mistakes and owners must let them. It’s awkward, and miscommunication and misunderstandings are almost inevitable. That’s why we developed three rules of engagement for successor development